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-rw-r--r--docs/Contact.md13
1 files changed, 10 insertions, 3 deletions
diff --git a/docs/Contact.md b/docs/Contact.md
index 85fddea5..6a5426f0 100644
--- a/docs/Contact.md
+++ b/docs/Contact.md
@@ -17,9 +17,16 @@ Then scp the resulting `/tmp/klippy.log.gz` file from the host machine
to your desktop. (If your desktop does not have scp installed, there
are a number of free scp programs available - just do a web search for
`windows scp` to find one.) Open a new issue at
-https://github.com/KevinOConnor/klipper/issues , attach the
-`klippy.log.gz` file to that issue, and provide a description of the
-problem.
+https://github.com/KevinOConnor/klipper/issues , provide a description
+of the problem, and attach the `klippy.log.gz` file to the issue (use
+the blue "selecting them" link beneath the problem description on the
+github issue page to attach files).
+
+If the Klipper software does something unexpected but does not produce
+an error, then immediately issue an M112 command in the Octoprint
+terminal window and then gather the log as described above. The M112
+command instructs Klipper to enter a "shutdown" state and it will
+cause additional debugging information to be added to the log.
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